Terms of the purchase. Shipping & Returns.

The owner of online store ,, Maskingtapes.info’’ is Piotr Wolanski.

We think that all purchases should be well thought out in order to avoid unnecessary costs.

When planning your large purchases, and if you are not sure, please contact us or make a trial orders and check on the suitability of our products and conforms with your expectations.

Purchases can make a person of legal age over 18 years.

The proof of purchase: always Dutch VAT invoice(btw).

We can ship to virtually any address in the world. Note that there are restrictions on some products and require the customs duties.

We dispatch all customer orders, after receipt of payment to our bank account.

We dispatch orders Monday to Friday between 2 and 10 working days, depending on the access in stock.

Parcels up to 30 kg costs 12 EUR( standard sizes )concerns the Netherlands . Courier Services performed by: Post.NL, DPD,UPS .

Over-dimensional shipments (over 170 cm and only up to 270cm) is an additional cost depending on the weight and place of shipment to a maximum of 30 kg and its cost from 24 €. Please contact us in case you need to choose profiles with a length of 180 - 270cm

Orders to countries in the European Union can be to fulfilled after prior arrangement.

When a delivery is delayed due to unforeseen factors (including pricing errors) we will inform you of delay within 24 hours of receiving of such information. We will provide an estimate of the likely dispatch date. Similarly, we will refund within 24 hours if we discover that we are unable to supply the item at all due to stock availability or unforeseen factors including pricing errors.

You can cancel your contract at any time up to 14 working days after the date of delivery. To do so, please email us and giving a brief outline of the reasons for which you are rejecting the goods (this can help us to improve the quality of our service ). To cancel the goods you must return them to us at your own expense ensuring they are packaged adequately to prevent damage in transit. . Also, if you fail to take reasonable care of the goods before they are returned to us and damage or deterioration occurs we will charge you for their reduction in value. Returned goods must be consistent with the amounts of the order with a copy of proof of purchase, with no signs of use or damage, in the original packaging. The discrepancies from its original order to eliminate reimbursement.

PIT NEW WORLD export&import

Regentesselaan 162, 2562 EG Den Haag

KVK 56098782   BTW nr. NL253309761B02                      

Tel. +31615557746   info@maskingtapes.info or piter1w@o2.pl